A complete IT platform
For a fixed, predictable monthly spend, you get a complete IT department of highly-trained staff, state of the art technology and best practices honed by years of supporting clients across all industries. Castle for Consultation managed IT services platform includes:
Strategic IT planning and Chief Information Officer Advisory Services:
In addition to keeping the lights on, your dedicated Castle for Consultation team will advise you on digital transformation opportunities to grow and transform your business while making smart IT investments.
Check network operations center: Castle for Consultation monitors your critical systems and applications from two U.S.-based network operation centers (NOCs). The goal is to identify and resolve issues before they impact your business. While you are sleeping,
Castle for Consultation is watching and working.
End user service desk: Timely and knowledgeable end user help desk support means higher employee productivity and satisfaction. The Castle for Consultation service desk is provide support for standard IT products, industry-specific applications, and business applications like Microsoft Dynamics 365, Intacct and NetSuite.
Security and threat protection: Our services include a layered security approach that combines preventative, detective and corrective technical and administrative controls. We will work with you to ensure compliance with specific statutory and regulatory requirements.
Onsite support: While many tasks can be performed remotely, regular onsite visits are important to keep Castle for Consultation staff connected to your business, train and provision new employees, and handle routine and emergency maintenance tasks.
Microsoft Office 365: Work any place, any time, on any device. We’ve bundled in the enterprise version of Office 365 for cloud-based business class email, HD video conferencing, team collaboration, file sharing and compliance capabilities like email archiving and e-discovery for emails.
Asset and system management: Castle for Consultation will manage the end-to-end life-cycle of your IT assets, including proactive maintenance, license management, fixed asset tracking, vendor coordination, purchasing and proper disposal.